American Association for the Advancement of Science

Education, Non-profit & NGOs

Stabilizing a major scientific platform through improved communication and maintenance

Ensured stable operations of a national science community’s platform through consistent communication, agile delivery, and disciplined maintenance.

Maintenance & Support

Objective

Maintain stable, secure, and up-to-date operations for the AAAS SeaChange Drupal platform while resolving complex configuration issues.

Challenge

Inconsistent communication and delayed client feedback disrupted workflows and monthly deliverables, compounded by technical instability and cross-environment configuration conflicts.

Solution

Introduced bi-weekly syncs and Slack coordination, adopted agile maintenance cycles, implemented configuration split for MiniOrange SSO, and established clear documentation and stakeholder alignment.

Results

Achieved 10/10 client satisfaction, restored stable deployments, improved delivery predictability, and maintained uninterrupted site performance through disciplined maintenance.

Tech stack

PHP, MariaDB, Bootstrap, CSS, jQuery, JavaScript, Sass, Pantheon, Git, Solr, HTML