Major US cloud hosting provider
Information Technology & Services
Modernized Community Forum Improves Engagement and Reduces Support Costs
Delivered a modern, searchable forum for Linode hosting community.
Web Applications
Objective
Create a modern community forum to reduce support demand by enabling peer-to-peer help.
Challenge
Previous forum lacked usability and effective search for community-generated content.
Solution
Rebuilt forum UI, integrated searchable access to user and company content.
Results
Enabled faster problem solving, reduced support load, improved customer engagement.
Tech stack
Django, Docker, less, MySQL, JavaScript, PostgreSQL