Mid-Sized Pharma IT Service Provider
Modernizing Licensing Platform for Enhanced Security and Operational Efficiency
Improved a core PharmaLicense platform by modernizing legacy systems, increasing reliability, and securing sensitive client data.
Objective
Strengthen and sustain the PharmaLicense Portal through continuous improvement, reducing manual work and ensuring compliance.
Challenge
A legacy system with two years of technical debt, an unstructured backlog, and no supporting documentation, weak data consistency, and security vulnerabilities created 30% inefficiency and reputational risk.
Solution
Reengineered the PharmaLicense Portal, establishing and maintaining comprehensive technical documentation. Implemented MFA to strengthen security, refined core components, and enhanced reliability, user experience, and performance while mitigating vulnerabilities.
Results
Cut manual operations by 15%, deferred five tech hires via scalable partnership, expanded to three initiatives, and established lasting trust and collaboration.
Tech stack
Heroku, JavaScript, Papertrail, React, Ruby, Ruby on Rails, Tailwind, Webpack, PostgreSQL